IPHONE 3G DISASTER - PART II

Oh, how sweet this post shall be!!!!

I am still the only one on my block without an iPhone 3G, but I come to find out that is a good thing.

It seems that in the greediness of Apple and AT&T, most of the iPhones that were sold today were still unable to be used due to server crashes. It seems that they could not activate most of the phones due to high traffic to the servers. So they sent people home with something called an iBrick and they must try all day to see if it will be activated.

Even the old iPhone users are now the proud owner of an iBrick, since they went to update their software and it blanked out the phones and made them inoperable.

I feel sorry for the iPhone users that waited days camped out in line. I want to do something to help. So if anyone wants to make a call from my Crackberry, please let me know and I will be more than happy to........ Whoops. Hold on, I have a text message. it's my wife. She says to stop gloating and say goodbye.

For more on this story read the TUAW link: Click Here

Goodbye!

IPHONE 3G DISASTER

As I am typing this, AT&T is burning me.

I am on hold with AT&T right now waiting to inform them how totally screwed they are.

Let me tell you my story:

Two weeks ago, I was told by AT&T that ANYONE could by the iPhone 3G for the $199 (8 gig) or the $299 (16 gig) price. No matter what. I was told you didn't need to be eligible for an upgrade.

One week ago, I was told sorry, Apple changed the rules. (yeah, right!). Now I am told the only people who can get the iPhone for this price are:

1. old iPhone users
2. people due for a phone upgrade
3. or non AT&T customers

Everyone else will have to pay $499 (8 gig) and $599 (16 gig).

So I called last week and complained. A supervisor told me that she would give me a complimentary upgrade so I could get the iPhone at a normal price. Thank God. Finally someone who cares about me.

NOW I AM ON THE PHONE FINDING OUT THAT THERE IS NO WAY ANYONE IS GETTING A COMPLIMETARY UPGRADE FOR THE IPHONE.

I am a long paying customer and AT&T is not taking care of me. The cell phone industry has reached it's lowest point. There is no more customer service or loyalty to your customers.

I am not angry because I can't get an iPhone tomorrow. I am angry on being lied to, misinformed, and not treated like a customer should be.

I have just hung up the phone and I am waiting for the escalations department to call me within 24 hours. I will keep you posted on my progress.