
Have you ever tried to get a medical bill paid? You literally have to be a brain surgeon to accomplish this task.
So I get this bill from Los Alamitos Radiology Group telling me that I owe them $115 for an ER exam that was done on my son over a year ago.
I paid my deductable at the ER. It was $50. They took that money from me in less than a minute and yet it takes a year to tell me that my insurance didn't pay the rest of the bill.
Should I wait another year to tell them to try again and bill my insurance? Probably not.
I call my insurance group and they inform me that I was not with their IPA at the time of service. They told me that I was still with Alamitos IPA and not Memorial Healthcare IPA. I thought I had switched to Memorial at the beginning of 2006, but that's okay. I will call Alamitos IPA and find out.
So I can Alamitos IPA and they answer the phone "Hello. Coast Medical". I ask if they are still Alamitos IPA and they said yeah. So I then ask why did you change your name to Coast Medical. The lady tells me they didn't change their name...........I refuse to go any further down this useless path. So I then tell her my problem and she tells me that the Customer Service Dept. is in a meeting.
So I ask for Claims Dept. She tells me that Customer Service is in a meeting with Claims Dept. YOU HAVE GOT TO BE KIDDING.
So I decide to call my doctor's office to find out which IPA I was with during the date of service and the doctor's office answering service says that they are closed for lunch until 1:30pm. I look at the clock and it says 2:05pm. YOU HAVE GOT TO BE KIDDING.
To be continued......
Showing posts with label medical bills sick. Show all posts
Showing posts with label medical bills sick. Show all posts
Thursday, December 20, 2007
Paying medical bills can cause illness
Posted by
Jack Scalfani
at
1:54 PM
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