MOBILE ME, IS NOT MOBILE AT ALL

I could not get my iCal events from Apple's new Mobile Me to my iPhone. I went to the live chat customer support and here is how the conversation went. It's pretty bad:

• You are chatting with Jerry F, a MobileMe Support Representative

• Hi, my name is Jerry F. Welcome to Apple!

• Jack Scalfani: hi

• Jerry F: Thanks for contacting MobileMe support.

• Jack Scalfani: can you help me?

• Jerry F: Hello, I'm looking over the information you provided.

• Jack Scalfani: k

• Jerry F: Thank you for waiting. I'll be with you in just a moment.

• Jerry F: Have you been able to get any information onto the iPhone from MobileMe?

• Jack Scalfani: yes. email and contacts

• Jerry F: OK. Let me take a look at a couple of things.

• Jerry F: Do you get any errors?

• Jack Scalfani: Last night I placed an appointment on Wed. Oct.29th on my ical on the mac. It made it to mobile me but never went to my phone. No errors.

• Jerry F: ok. Has it ever uploaded calendar events to the iPhone?

• Jack Scalfani: no.

• Jack Scalfani: my push is on.

• Jerry F: ok. One moment please.

• Jack Scalfani: where does it tell my mobile me what my phone number is or where to send the info? where are my phone settings that tell my phone where to get the info?

• Jack Scalfani: can you help me or not?

• Jerry F: I'm looking into the information you provided.

• Jerry F: From your Mac

• Jerry F: open System Preferences

• Jerry F: then MobileMe

• Jerry F: select the sync tab

• Jack Scalfani: why are we going there. My info is already going to mobile me from my mac.

• Jack Scalfani: that part is fine. it's got to be settings in the mobile me or iphone area.

• Jerry F: do you have calenders selected?

• Jack Scalfani: YES

• Jerry F: I'm sorry for the delay. I'll be right with you.

• Jerry F: I'll be right with you.

• Jack Scalfani: I have to leave soon. Could we please give me some support?

• Jerry F: I'll do everything possible to resolve this for you.

• Jack Scalfani: This conversation has been over 20 minutes long and has been absolutely useless. I will be canceling my mobile me free trial. This is the worst non support I have ever received.

DO NOT USE ADVANTA CREDIT CARD

Let me tell you about my experience with Advanta Credit Card Company.

I loved them for 4 years. Doubled paid my bill a week early. I had two cards with them. One was 7.9 fixed and the other 8.9 fixed. I was so happy and they always were there for me until....... They decided to raise my interest rate on the one card to 16.9% and the other card 21%.

They never sent me a letter which by law they are supposed to. I completely lost it. I was so fuming when I realized they double and almost tripled my interest for no reason whatsoever.

So I screamed at their customer service person on how I was a great customer, and that I was a credit card company's dream client.

At the END of the call the customer service lady said she would bring my first card down to 8.9% and the other one down to 9.9%. I then screamed at her and said, "WHY DIDN'T YOU JUST BUMP IT UP TO THAT IN THE FIRST PLACE!!!" What are they trying to do, see how much money they can steal from you without you knowing????

Then to top it off, I come home and find out my wife ordered some stupid TV product called Awesome Auger. She didn't buy one, she bought TWO of them. I walked in the door and told her to cancel the order. I already got an Awesome Auger from someone as a gift and it ain't awesome at all. So she canceled the order..... so we thought.

Well, it seems they charged us $60 for this stupid device and sent it to us anyway. They also charged us $64 TO SHIP THIS PIECE OF GARBAGE!!!!! $64!!!! YES. I DID NOT TYPE THE SHIPPING WRONG. $64. $4 MORE THAN THE COST OF THE LOUSY PIECE OF JUNK.

So we went to our lovely Advanta Credit Card company and we put it in dispute. We went back and forth with dispute letters explaining how we canceled the day we bought it and we want our money back. Every penny! Advanta finally writes us and says:

"Under MasterCard regulations the merchant has provided sufficient documentation to support the transaction they billed to your account........ Your best recourse is to continue to pursue this issue directly with The Awesome Auger."

Are you kidding me? That's it? Oh, no that is not it!

Here is my next course of action. Starting monday morning I will be calling the corporate office at 215.657.4000 and I will be speaking with the following people:

Dennis Alter Chairman & CEO
William A. Rosoff Vice Chairman & President
Philip M. Browne sVP and CFO

I probably will only get to speak to their assistants, but that is okay. Because they are going to get to know me better than their own mothers. Everyday I am going to start my day with a cup of coffee and a phone call to all three of them. I am going to speak with them through the holidays. I will call their voicemail when they are not in the office and continue to leave messages asking for them to credit my account $131.50. That's right. It will be the hardest $131.50 I have ever earned and it will be worth it.

To be continued........

UPDATE 10/21/08

We have a lawyer in NY who is interested in doing a CLASS ACTION law suit. If this situation happened to you, please contact the following lawyer to be included in the class action law suit against Advanta.

alan l. finkel, esq
p.o. box 49
commack ny 11725
631 462 3100
nymediation.com
cloudcowboy@aol.com

I would write him an email immediately so not to take up too much of his time.

Please include:

1. your full name
2. your phone number
3. your address
4. your email address

We appreciate him even considering doing this. Ironically, Advanta did this to Mr. Finkel, too.

BARACK OBAMA REMOVES AMERICAN FLAG

I didn't believe this when I read it. In fact, I didn't want to blog on it. I was waiting for Snopes.com (urban legend website) to confirm it was true.

Well America, the presidential nominee Barack Hussein Obama HAS removed the American flag off of his 747.

How can a presidential nominee even think that was a smart idea.
What country is he trying to become president of?

Here is the full story on Snopes.com for confirmation and more details. I have included the two pictures of the plane below.




Americans need to think long and hard. How can you vote for a man who refuses to pledge allegiance to the American flag, refuses to wear the lapel pin of the American flag, and has the American flag removed from the 747 that Americans paid for.

I will not vote for this man. I would love to hear from someone who will.

BANK BAILOUTS WILL COST US PLENTY

I just received an email from Representative Ed Royce of Orange County.

Listen to what he is telling me. There is a bill before congress that will bail out the banks to prevent them from going under. First the banks get to rake in the bucks on tons of loans and then they get to dump their bad loans on the American people? I don't think so.

Here is how Mr. Royce puts it (btw, he is voting against the bill):

The bill included a $300 billion plan which would allow banks to dump their least appealing loans onto the Federal Housing Administration. By taking on these mortgages, we are shifting that default risk, currently held by institutions and investors around the world, onto the backs of the American taxpayers. Perhaps less obvious than the $300 billion bailout, but in many respects more egregious, is an affordable housing fund which would funnel as much as $600 million every year to activist organizations with long histories of both voter fraud and anti-free market advocacy throughout the country.

300 Billion dollars? Who's got that? Not America. We loaned all our money to other countries. Whatever money we have left is used to keep the lights on in Iraq for our troops.

I understand that the economy would be devastated and we could have another depression if the big three banks went under. I wouldn't even mind helping them out in some capacity, but first they should start by cutting into the millions that the CEOs are getting. You know those salaries won't be touched.

Now as you guys know from my past blog I have pulled all my savings out of the bank. I have it in an off site secure location just until this stuff blows over. And all my money is going strait in my gas tank. I have no more to give. So if a bank gets to reap the rewards of profit they should also pay the penalty of bad business decisions.